Legal Policy · Refund & Returns

We've got your money covered

If Vogats CV doesn't deliver, you get every rupee back — no awkward emails, no waiting games.

Effective: May 1, 20267-Day GuaranteePowered by Vogats AI
⏱️
7 Days
Money-Back Window
48 hrs
Approval Time
100%
Full Refund Guaranteed
💬
4 hrs
Avg Response Time
Trusted by 120K+ users

7-Day Money-Back Guarantee

Try Vogats CV completely risk-free. Not happy within 7 days? We'll refund you in full — no questions asked, no forms to fill.

At Vogats CV, we are committed to delivering a premium AI-powered resume building experience. This Refund & Return Policy outlines the conditions under which you can request a refund for any paid plan purchased on cv.vogats.com.

Because our service is entirely digital — no physical products are shipped — our policy is specifically tailored to software subscriptions and AI-generated deliverables.

ℹ️This policy applies to all paid plans (Monthly Pro and Annual Pro). Free plan users are not eligible for refunds as no payment is made.

You are eligible for a full refund if all of the following conditions are met:

✅ You're Eligible If

  • Request within 7 days of payment
  • First-time purchase of the plan
  • Technical issue unresolved in 48 hrs
  • Accidental duplicate payment
  • Service not as described

❌ Not Eligible If

  • Request after 7-day window
  • Previously refunded same plan
  • Account suspended for violations
  • Changed mind after 7 days
  • Used 80%+ of monthly AI credits
💚Technical issues (bugs, AI failures, gateway errors) are always evaluated individually. We never deny a refund for our fault.
  • Add-on credits — one-time AI credit top-ups that have been partially or fully used
  • Resume downloads — PDF files already downloaded to your device
  • Renewals past the window — not cancelled before billing date (unless within 48 hrs of renewal)
  • Promotional purchases — plans bought at special discount events or lifetime deals (unless defective)
⚠️If you believe an exception applies, contact us anyway. We review every case individually and are always happy to help.

Requesting a refund takes less than 2 minutes. Follow these steps:

1
Email us or use the contact formSend a message to support@vogats.com or visit our contact page with subject: 'Refund Request'.
2
Include your order detailsProvide your registered email, plan name, and date of purchase. A short reason helps us improve.
3
We confirm & processOur team confirms eligibility within 24 hours and initiates the refund immediately if approved.
4
Refund arrivesFunds arrive in your original payment method within 5–10 business days depending on your bank.
Review & Approval24–48 hours
Refund InitiationImmediately on approval
Credit / Debit Cards5–10 business days
UPI / Net Banking3–7 business days
PayPal1–3 business days
⚠️Bank processing times are beyond our control. After 10 business days contact us for a payment reference number.

Subscriptions auto-renew each billing cycle. Here's how cancellation and refunds work:

  • Cancel anytime from Account Settings → Billing with one click
  • After cancellation, full access continues until end of billing period
  • Renewal refunds within 48 hours of the charge will be honored in full
  • Cancellation does not auto-trigger a refund — request separately within the window
  • Annual plans: No prorated refund after the 7-day window for unused months
💚Tip: If unsure, downgrade to the free plan instead of cancelling — your resumes stay safe.

We strongly encourage you to contact us before initiating a chargeback. We resolve almost all disputes quickly and amicably.

  • Contact support first — disputes typically resolved within 24 hours
  • You have the right to escalate to your payment provider if unresolved
  • Fraudulent chargebacks may result in account suspension and referral to Stripe/Razorpay
ℹ️We are a small team and every refund is personally reviewed. Please reach out before escalating — we genuinely want to make things right.

Get in touch

Our support team is available Mon–Sat, 9 AM–7 PM IST. We typically respond within 4 hours.

📧
support@vogats.comRefunds & billing queries
🌐
cv.vogats.com/contactOnline contact form
Live ChatChat bubble on any page
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Still have questions?

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